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Terms of Service

1. Scope of this Agreement

"LeanLaundry" refers to the market presence of Wozabal Consult e.U., Buchenweg 7, Sankt Marien, Oberösterreich, 4502, Austria as well as the trade name of the goods and services offered by this consultancy.

We exclusively enter into our contracts for participation in LeanLaundry courses on the basis of these General Terms and Conditions. Contractual forms or general terms and conditions of the other contracting party(ies) therefore do not apply to the contractual relationship.

The privacy policy published on the LeanLaundry website "" governs the handling and storage of our customers' data.

2. Course Design

The more detailed design and method of course implementation will be specified for each individual course in the respective description. The terms and conditions published for the individual courses on the LeanLaundry website at "" are binding. In principle, courses are held either with the participants present in person at specific course dates and times, or online using electronic media, as well as in mixed forms. Electronic forms of communication include, in particular, the provision of pre-recorded course modules in video form and the holding of course modules by video conference on fixed dates. Course modules in video form are generally only available to participants for viewing and, in individual cases, also for downloading over a longer period of time specified in more detail in the course description.

3. Terms of Payment

LeanLaundry provides its services against payment, unless expressly agreed otherwise. Payment shall be made in accordance with the agreed modalities. Unless otherwise agreed, payment shall be made via Stripe or PayPal. The due date of the respective course fee occurs immediately upon conclusion of the contract. In individual cases, it is possible to pay the agreed fee in monthly installments. However, if these installments are not paid on time at the due date, then after the first unsuccessful reminder with a grace period, a loss of date occurs, so that the entire course costs are immediately due for payment.

All our listed prices are exclusive of the applicable sales tax, unless otherwise stated in the individual price quotations. Unless otherwise specified, the course fee applies to one natural person as a participant.

Offsetting against counterclaims of the contractual partner is not permitted, unless these counterclaims are expressly recognized in writing by LeanLaundry or have been established by a court of law.

4 Warranty/Liability:

LeanLaundry endeavors to provide the information and skills offered in the courses in accordance with the current state of the art and based on generally accepted findings in the relevant scientific fields. Nevertheless, no liability can be assumed for the correctness and completeness of the information and documents provided within and outside of the courses, and such liability is expressly excluded. The same applies in particular to any consequences of incorrect or incomplete information or behavioral instructions.

In any case, liability for consequential harm caused by a defect and frustrated expenditures due to performance failures shall be excluded.

Liability for loss of data or damage to equipment, hardware or software used by a course participant to obtain the course content and materials shall only be assumed in cases of intent or gross negligence, and furthermore only if such damage or loss could not have been avoided even through reasonable and appropriate data backup measures and the use of backup and defense software.

Insofar as online services of LeanLaundry offer the possibility to access third party websites, database services and the like, for example through links, LeanLaundry is in no way liable for the accessibility, existence or security of these databases or services, nor for their content. Any liability for their legality, accuracy of content and legal intervention is expressly excluded.

5. Cancellation - Withdrawal - Money Back Guarantee

Unless otherwise specified, cancellation of participation in each course is possible free of charge up to two days before the specified course start date. As a rule - but only if expressly specified for the respective course - a further cancellation option is granted even after the course has already begun. In this case, too, the entire fee already paid will be refunded. Cancellation must be declared in writing and is only effective if it can be proven that it has been received.

6. Scope of the Right of Use

The transfer of media and files with course content and materials is made exclusively for the specified purpose, namely to impart and deepen the knowledge of the respective contractual partner or the natural person designated by him. Any other use, in particular any kind of reproduction, distribution or public performance, is prohibited without the express written consent of LeanLaundry in each individual case. Likewise, the storage of files that are intended only for online viewing or can be accessed via streaming is not permitted. With this type of retrieval or other form of downloading of course content and materials, the respective user undertakes to comply with these prohibitions without restriction, with all other liability for any consequences associated with a breach of these obligations or interference with the rights of third parties.

7. Secondary Obligations of the Contractual Partners

Insofar as contractual relationships are not entered into by natural persons in their own name with LeanLaundry, the respective contractual partner must ensure that the usage rights granted to it for its employees and/or agents can actually only be used by these persons and, in particular, must ensure that the credentials for this service are not passed on to other persons who are not authorized to use it. At the same time, care shall be taken to ensure that the employees and agents of the respective contractual partner are only permitted to use the services within the scope of the intended purposes and under the contractually stipulated conditions.

8 Jurisdiction, Choice of Law

The contractual relationships between LeanLaundry and its contractual partners and the persons who use services of LeanLaundry, including the question of valid conclusion and all individual legal acts performed in the execution of contractual agreements, shall be governed exclusively by Austrian law, under the exclusion of all referrals. For all disputes arising from these legal relationships, including their preliminary and subsequent effects, it is agreed that the court with subject-matter jurisdiction for Linz shall have jurisdiction.

Should individual provisions of these General Terms and Conditions be or become partially or wholly invalid, they shall be replaced by the valid provision that the parties would have chosen in good faith to achieve the purpose of their agreements had they known of the invalidity of the provisions. The validity of the remaining provisions shall not be affected by the invalidity of individual provisions.
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Management Guideline (DOWNLOAD)