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Feedback & Testimonial for the Webinar

We want to make the webinars a great experience for everyone. Your Feedback will help a lot!

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What is your main takeaway?
Do you have any suggestions for Improvement (Booking, presentation, ...)
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Terms of Service

1. Scope of this Agreement

"LeanLaundry" refers to the market presence of Wozabal Consult e.U., Buchenweg 7, Sankt Marien, Oberösterreich, 4502, Austria as well as the trade name of the goods and services offered by this consultancy.

We exclusively enter into our contracts for participation in LeanLaundry courses on the basis of these General Terms and Conditions. Contractual forms or general terms and conditions of the other contracting party(ies) therefore do not apply to the contractual relationship.

The privacy policy published on the LeanLaundry website "leanlaundry.com" governs the handling and storage of our customers' data.

2. Course Design

The more detailed design and method of course implementation will be specified for each individual course in the respective description. The terms and conditions published for the individual courses on the LeanLaundry website at "leanlaundry.com" are binding. In principle, courses are held either with the participants present in person at specific course dates and times, or online using electronic media, as well as in mixed forms. Electronic forms of communication include, in particular, the provision of pre-recorded course modules in video form and the holding of course modules by video conference on fixed dates. Course modules in video form are generally only available to participants for viewing and, in individual cases, also for downloading over a longer period of time specified in more detail in the course description.

3. Terms of Payment

LeanLaundry provides its services against payment, unless expressly agreed otherwise. Payment shall be made in accordance with the agreed modalities. Unless otherwise agreed, payment shall be made via Stripe or PayPal. The due date of the respective course fee occurs immediately upon conclusion of the contract. In individual cases, it is possible to pay the agreed fee in monthly installments. However, if these installments are not paid on time at the due date, then after the first unsuccessful reminder with a grace period, a loss of date occurs, so that the entire course costs are immediately due for payment.

All our listed prices are exclusive of the applicable sales tax, unless otherwise stated in the individual price quotations. Unless otherwise specified, the course fee applies to one natural person as a participant.

Offsetting against counterclaims of the contractual partner is not permitted, unless these counterclaims are expressly recognized in writing by LeanLaundry or have been established by a court of law.

4 Warranty/Liability:

LeanLaundry endeavors to provide the information and skills offered in the courses in accordance with the current state of the art and based on generally accepted findings in the relevant scientific fields. Nevertheless, no liability can be assumed for the correctness and completeness of the information and documents provided within and outside of the courses, and such liability is expressly excluded. The same applies in particular to any consequences of incorrect or incomplete information or behavioral instructions.

In any case, liability for consequential harm caused by a defect and frustrated expenditures due to performance failures shall be excluded.

Liability for loss of data or damage to equipment, hardware or software used by a course participant to obtain the course content and materials shall only be assumed in cases of intent or gross negligence, and furthermore only if such damage or loss could not have been avoided even through reasonable and appropriate data backup measures and the use of backup and defense software.

Insofar as online services of LeanLaundry offer the possibility to access third party websites, database services and the like, for example through links, LeanLaundry is in no way liable for the accessibility, existence or security of these databases or services, nor for their content. Any liability for their legality, accuracy of content and legal intervention is expressly excluded.

5. Cancellation - Withdrawal - Money Back Guarantee

Unless otherwise specified, cancellation of participation in each course is possible free of charge up to two days before the specified course start date. As a rule - but only if expressly specified for the respective course - a further cancellation option is granted even after the course has already begun. In this case, too, the entire fee already paid will be refunded. Cancellation must be declared in writing and is only effective if it can be proven that it has been received.

6. Scope of the Right of Use

The transfer of media and files with course content and materials is made exclusively for the specified purpose, namely to impart and deepen the knowledge of the respective contractual partner or the natural person designated by him. Any other use, in particular any kind of reproduction, distribution or public performance, is prohibited without the express written consent of LeanLaundry in each individual case. Likewise, the storage of files that are intended only for online viewing or can be accessed via streaming is not permitted. With this type of retrieval or other form of downloading of course content and materials, the respective user undertakes to comply with these prohibitions without restriction, with all other liability for any consequences associated with a breach of these obligations or interference with the rights of third parties.

7. Secondary Obligations of the Contractual Partners

Insofar as contractual relationships are not entered into by natural persons in their own name with LeanLaundry, the respective contractual partner must ensure that the usage rights granted to it for its employees and/or agents can actually only be used by these persons and, in particular, must ensure that the credentials for this service are not passed on to other persons who are not authorized to use it. At the same time, care shall be taken to ensure that the employees and agents of the respective contractual partner are only permitted to use the services within the scope of the intended purposes and under the contractually stipulated conditions.

8 Jurisdiction, Choice of Law

The contractual relationships between LeanLaundry and its contractual partners and the persons who use services of LeanLaundry, including the question of valid conclusion and all individual legal acts performed in the execution of contractual agreements, shall be governed exclusively by Austrian law, under the exclusion of all referrals. For all disputes arising from these legal relationships, including their preliminary and subsequent effects, it is agreed that the court with subject-matter jurisdiction for Linz shall have jurisdiction.

Should individual provisions of these General Terms and Conditions be or become partially or wholly invalid, they shall be replaced by the valid provision that the parties would have chosen in good faith to achieve the purpose of their agreements had they known of the invalidity of the provisions. The validity of the remaining provisions shall not be affected by the invalidity of individual provisions.
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About

Christian Wozabal

I help laundry entrepreneurs in the textile rental industry to grow their business and bring it to a next level.

Do you want to become more efficient, stabilize your processes and get more attractive for potential customers, and the labor market.

Do you want to grow your business out of your own cash flow and become more and more independent of banks and investors?

I can help you to achieve your goals.

I have quite some experience in the implementation of innovations and in lean management in the textile rental industry.

Education

  • MBA (University of Toronto)
  •  Management Training in Sankt Gallen (Malik)
  •  Systemic Consulting and Management (Königswieser and Network) 
  •  Lean Management (FH Vienna and Inhouse-Training) 
  •  Project Management (Next Level)
  •  Mediation and Psycho Social Consultant
  •  more than 100 Books and other courses

Professional Experience

  • Business Consultant since 1/1/2018,
  • CEO and majority shareholder of Wozabal (a laundry group with 7 plants and 1.100 employees) (12 years) 
  • Director of Sales and Marketing (7 years) 
  • Plant Manager (3 years) 
  • Business Unit Director (2  years)

Achievements

  • Revenue Growth from € 15.000.000 to 
    € 72.000.000 from 1998 to 2017 in the market segments healthcare, nursing homes, hospitality, industry, and pharma.
  • Introduction of Lean Management from 2009 to 2016 thus increasing quality, deliver reliability and productivity (42% on average)
  • M&E: Successful Merger and Post-Merger Integration of Umlauft Textilservice (€ 12.000.000 revenue and 140 employees)
  • Successful Introduction of UHF Technology in 4 plants.
  • Though Learning Experience in Insolvency.

As a Person

  • Married to a Wonderful Wife and Father of Three Children of Which I am Proud of!
  • Running (two-times marathon finisher), Skying, Bicycling 
  • Photography

If you want to take your business to the next level, and introduce "Textil Service 4.0", you will need an expert in the industry.


I Have what it Takes to Get You There.

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Privacy Policy

Privacy Policy

Effective date: October 15, 2019

Wozabal Consult e.U. ("us", "we", or "our") operates the leanlaundry.com website (hereinafter referred to as the "Service")

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from leanlaundry.com

Definitions


Service is the leanlaundry.com website operated by Wozabal Consult e.U.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.


Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use


We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.


Use of Data

Wozabal Consult e.U. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Wozabal Consult e.U. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Wozabal Consult e.U. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Wozabal Consult e.U.will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Wozabal Consult e.U. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Austria and choose to provide information to us, please note that we transfer the data, including Personal Data, to Austria and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Wozabal Consult e.U. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Wozabal Consult e.U. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Wozabal Consult e.U. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Wozabal Consult e.U.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Wozabal Consult e.U. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.
    Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification.
    You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object.
    You have the right to object to our processing of your Personal Data.
  • The right of restriction.
    You have the right to request that we restrict the processing of your personal information.
  • The right to data portability.
    You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent.
    You also have the right to withdraw your consent at any time where Wozabal Consult e.U. relied on your consent to process your personal information.
    Please note that we may ask you to verify your identity before responding to such requests.
  • The right to complain.
    You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: link

Behavioral Remarketing

Wozabal Consult e.U. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google Ads

Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page:  link 

Google also recommends installing the Google Analytics Opt-out Browser Add-on - link - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: link

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: link

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: link

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA link, the Digital Advertising Alliance of Canada in Canada link or the European Interactive Digital Advertising Alliance in Europe link, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: link

Active Campaign

For more information on the privacy practices of ActiveCampaign, please visit ActiveCampaign's Data Policy: link

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe

Their Privacy Policy can be viewed at link

PayPal / Braintree

Their Privacy Policy can be viewed at link

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • by email: [email protected]
  • By phone number: +43 676 5756549
  • By mail: Buchenweg 7, Sankt Marien, Oberösterreich, 4502, Austria
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Disclaimer

Disclaimer

leanlaundry.com is owned and operated by Wozabal Consult e.U. and may contain advertisements, sponsored content, paid insertions, affiliate links or other forms of monetization.

Wozabal Consult e.U. abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.

Wozabal Consult e.U. is never directly compensated to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this website are purely those of the authors. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

This site does not contain any content which might present a conflict of interest.

Wozabal Consult e.U. makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to or from this site.


Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Wozabal Consult e.U. or its licensors.
The use of our trademarks, content and intellectual property is forbidden without the express written consent from Wozabal Consult e.U..


You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.


Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.


Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Wozabal Consult e.U. is not responsible for any of the opinions or comments posted on leanlaundry.com. Wozabal Consult e.U. is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Wozabal Consult e.U.. Wozabal Consult e.U. does not share the opinions, views or commentary of any testimonials on leanlaundry.com – the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been
clinically tested or evaluated.


Disclaimer and Limitation of Liability

Wozabal Consult e.U. makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided ‚as is‘ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall Wozabal Consult e.U. or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Wozabal Consult e.U. has been advised of the possibility of such loss or damages.


Information on online dispute resolution

Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu/odr.

However, we would like to inform you here that we are not willing or obliged to participate in dispute settlement proceedings before a consumer arbitration board.

You are welcome to send a complaint to the below email address.


Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

leanlaundry.com/en/contact


LeanLaundry
Wozabal Consult e.U.

Buchenweg 7, Sankt Marien, Oberösterreich, 4502, Austria


Tel.: +43 676 5756549

E-Mail: [email protected]


Company Information

Firm:  Wozabal Consult e.U.

Business Purpose: Consulting, Trade

UID-Number: ATU71837015

Register of Commerce: FN 554438 a

Provincial Court: Linz, Austria

Registered Office: Buchenweg 7, Sankt Marien, Oberösterreich, 4502, Austria


Member of the Chamber of Commerce: WKOÖ

Applicable Law for Professional Rights: Gewerbeordnung: www.ris.bka.gv.at 

Trade Authority: Bezirkshauptmannschaft Linz-Land

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